Neighborhood Goods Reviews

At first it seemed like they’d actually help, but once I had a problem, support was basically useless. They kept replying days later with vague responses and never actually fixed anything. It really felt like a bait and switch, great promises up front, but no real help when it mattered...

I don’t know, maybe I just expected it to be a bit smoother, but trying to exchange my order ended up being frustrating. The replies took a while, and the instructions weren’t really clear, so I kept having to check back just to understand what was happening. after dealing with all that, I’m not sure I’d order from them again

I only really remember being confused by the messages back and forth. Some parts of the order might’ve been fine, but the communication is what stuck with me. Replies weren’t very clear, and I felt like I had to guess what was actually going on.

I spent some time browsing Neighborhood Goods because I was hoping it’d have stuff that felt a little more different, like things I wouldn’t immediately see on every other site. Some of it was nice, but a lot of the selection kind of blended in with what I’ve already seen elsewhere, so I was a bit underwhelmed.
There were definitely a few items that caught my eye, but not enough to make me feel like I’d come back just to browse. And with the prices being what they are, I guess I expected the curation to feel more special, or at least more surprising, but...

I went in really hoping for that cozy neighborhood shop feeling, but it felt the exact opposite. Like, zero local vibe whatsoever. Everything felt kind of cold and disconnected, and I didn’t get the sense that they knew the area or cared much about the community. Maybe it works for some people, but for me, absolutely not

The refund took a while, like a bit longer than I was hoping, but I did get it in the end. Not the fastest process, but it was sorted eventually.

Maybe it’s just me, but I found the site kind of frustrating to get around. It looks nice overall, but pages were loading slowly on my end, and finding basic things took more clicks than I expected. Checkout was also a bit confusing. It’s not terrible, but I thought it would be a smoother experience

I was about to order a couple small things, but the shipping cost at checkout was ridiculous. Way higher than I expected. I get that shipping isn’t always free, but for what I was buying, it just didn’t make sense. Totally killed the order for me. Ended up abandoning my cart. Disappointing...

I’ve ordered from them twice now, and both times the delivery showed up late. The stuff was fine once it finally got here, so that’s not really the issue, but the tracking barely changed the whole time. And when I reached out to support, they basically just told me to wait. I get that delays happen, but after two orders, it’s kind of hard to trust them if I actually need something by a certain date.

I ordered my normal size thinking it would be an easy win, but the fit was all over the place. The arms were way too tight, but then the shirt itself was weirdly long, so it felt both too small and too big at the same time. I did think the material seemed decent, and I almost wanted to keep it, but wearing it just felt awkward. The size chart didn’t really clear anything up either. Ended up returning it, which was frustrating.

My order did show up on time, which I appreciated, but the packaging was disappointing. The box was crushed when it arrived, and the items inside didn’t look like they had much protection at all. I was relieved nothing seemed totally ruined, but I really don’t like feeling like I almost lost money because of poor packaging.

I’m absolutely convinced this store layout was designed to test people’s patience. I went in thinking I’d make a quick trip, but I kept somehow ending up in totally the wrong area like I was walking in circles.

The sections didn’t feel clearly separated at all, and some stuff seemed mixed together in a way that made no sense to me. The aisles also just didn’t flow naturally, so every time I thought I knew where I was going, I definitely didn’t.

By the time I left, I was way more annoyed than I expected to be. Shopping took so much longer than it should have, and I’m 100% sure I wouldn’t want to browse around there again unless they fix the setup.

The brand selection was way too limited for me. I looked through it and I’m absolutely sure there just weren’t enough brands I’d actually want to buy from. Disappointing overall.

I could be wrong, but it really feels like the same items are cheaper almost everywhere else. I’m not sure what makes the prices so much higher here, but from what I’ve seen, it just doesn’t feel worth it.

Customer service was friendly and did their best to help with my order issue. They answered my questions and got everything fixed in the end, which I really appreciated 🙂 It just took longer than I expected, and I had to follow up once to keep things moving. Not a bad experience, but not amazing either. Overall, it was okay.

I emailed twice about my order and still haven’t heard anything back. Maybe I’m overreacting, but it’s frustrating. It kind of feels like no one is even checking the messages, and I’m not sure what else I’m supposed to do at this point...

I ordered from neighborhoodgoods.com and my item did show up in good shape, so no complaints there. The shipping was slower than I expected though, and the tracking barely updated for a few days, which was a little frustrating. It wasn’t a terrible experience, just not exactly quick. I’d probably order again if I found a good deal or the price was better than other places, but I wouldn’t use them if I needed something fast

I checked online before going and it showed the item was in stock and on sale, so I made the trip to the store. When I got there, the staff had no idea about it and the price was different too. They basically just told me the website isn’t always accurate. I tried getting help after that, but it felt like a support loop where nobody could really give me a straight answer or fix the issue. Frustrating and a waste of time.

I ended up not buying anything because, the product pages just felt a little messy to me. Like, I’d click around and some photos looked totally different from others, then some items had barely any details, and I kept trying to compare things but it wasn’t really easy to do. Maybe the products themselves are perfectly fine, I don’t know, but the way everything was presented made me lose trust quickly and I just kind of backed out.

I kept checking the tracking and it just never moved, like it was stuck in the same spot for days, where is my order even? Super frustrating.